At the prestigious goring hotel, all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. why not you come and join our brand as a ''Reservations Agent'.' where the anticipative service you provide will be highly needed.
RESERVATION AGENTS JOB RESPONSIBILITIES
Assisting in pre-registration and of reservations.
Attending to reservations calls and emails.
Takes note of booking information and acts on it immediately and accurately.
Following up on payments for the bookings.
Confirming bookings and payments in good time
Briefing guests on product.
Handling guest check in and check outs efficiently.
Reporting any guest concerns to the duty manager.
Degree in a relevant field or high school diploma or equivalent
At least one year experience in the hospitality industry.
Ability to work under pressure .
Good knowledge in computer packages i.e Ms Word, Excel, Access, Power point, e.t.c. .
Customer Service/Communication Skills.
GORING Hotel International has been a leader in the hospitality industry, Attracting a dedicated and diverse workforce is one of the keys to our success.To the successful candidate we are proud to offer a competitive salary and a range of other benefits.
If you meet the above minimum requirement, urgently send us your Cv , for fast processing of application. Thank you.
|Employment Type||Full Time|
|Minimun Work Experience||1 Years|